Identify the gaps

Q: Create a checklist of website infrastructure that includes people, processes, and technology to identify any gaps. For example, to better the UX, you can identify specific elements of the web page, such as a misplaced CTA button, a sketchy web form, or anything that is distracting or confusing the visitors.
A: The identification of missing links, gaps, and holes in the website is very important and must be reviewed and put in the final report for the potential to be corrected

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